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DC311 adds Go-Go music into customer service calls

Credit: 杏吧原创/Michelle Basch

DC311 adds Go-Go music into customer service calls

‘I’d like to speak to the manager’: How to complain effectively

‘I’d like to speak to the manager’: How to complain effectively

Want to resolve issues? Learn to complain better

Want to resolve issues? Learn to complain better

On Twitter, travelers find unexpected ally: the TSA

On Twitter, travelers find unexpected ally: the TSA

Amazon seeking work-from-home help in Va.

How to complain the right way to get better service

How to complain the right way to get better service

More customer service

Metro new hires to handle daily communications, manage track work

Metro new hires to handle daily communications, manage track work

How to get good customer service using social media

How to get good customer service using social media

10 retailers with the worst customer experience

10 retailers with the worst customer experience

How have you dealt with bad customer service?

How have you dealt with bad customer service?

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